Large Grout Restoration Project at Manchester HQ

We recently received a request from the Manchester headquarters of a global engineering and construction company which was founded in 1911 and now operates in over 160 countries. The company contacted us because they were keen to restore the tiled walls and floors in 20 different toilets and kitchens throughout the offices.

It would be a big job, but we were more than happy to respond to the enquiry. We agreed a complimentary visit to the office for us to test clean one of the floors to show what kind of results could be achieved. The management team at the offices was very impressed with the results of the test clean and asked us to complete the whole job.

Toilet Floor at Corporate Offices Manchester Before Cleaning

There was talk of replacing some of the grout completely and I explained that it would be less expensive and time consuming to restore the discoloured grout through cleaning and recolouring and they were happy to let us proceed on that basis.

Mens Toilet Floor at Corporate Offices Before Cleaning

Cleaning Discoloured Grout Lines

As there were 20 different rooms to clean and recolour, our team worked in a couple of rooms at a time to ensure firstly, that we got the job done in time and secondly, that we wouldn’t disturb the normal operations of the offices.

The process was as follows. To clean the grout, we used a strong mix of Tile Doctor Pro Clean, a strong Alkaline-based cleaner which reliably gets the job done in situations where most run-of-the-mill cleaners won’t. We applied the Pro Clean to the grout lines and tiles and left it to dwell for about 10 minutes. We then scrubbed the grout lines with specially designed grout brushes and followed by cleaning the tiles with a black scrubbing pad fitted to our rotary machine.

Ladies Toilet Floor at Corporate Offices During Cleaning

After scrubbing the tiles and grout, we rinsed and removed all the dirty water and cleaning
solution with a wet vacuum. We repeated the rinsing process several times to make sure all chemicals were neutralised. Similar cleaning techniques were used to clean the tiles on the walls, but the walls took a lot longer to complete as the tiles were much smaller and therefore had a greater number of grout lines. When all the cleaning process was finished, we left the tiles to dry until the next day.

Toilet Floor at Corporate Offices Manchester After Cleaning

Recolouring the Wall and Floor Grout Lines

To recolour the grout lines, we used the Grout Colourant from Tile Doctor’s own range. Available in ten different colours, this is a brilliant product as it rejuvenates and also seals the grout. The fact that the colourant is epoxy based will also make future maintenance easier, as you can just wipe off the dirt.

Mens Toilet Floor at Corporate Offices After Grout Colouring Mens Toilet Floor at Corporate Offices After Grout Colouring

For the floor grout lines, we used the Natural Grey colourant and for walls we used White. The application of the colourant is simple yet quite laborious when working in large rooms. After finishing, we wiped off any excess product.

Bathroom Wall Grout Refresh at Corporate Offices Before and After Cleaning

Overall, it took us two weeks to complete all the work but I think you will agree from the photographs that all toilets and kitchens look completely rejuvenated. We got lots of good feedback from the people who work at the company. They all stated that the toilets and kitchen look like new and even asked us about restoring grout in their own homes.
 
 
Source: Tile, Stone and Grout Cleaning and Restoration in Greater Manchester

Cleaning Anti-Slip Ceramic Tiles at a Car Dealership

At Tile Doctor, we carry out professional tiled floor restorations in both residential and commercial environments. In this particular case we were asked to take a look at the tiles at a Car Dealership in the town of Melton Mowbray, Leicestershire. Melton Mowbray is known as the “Rural Capital of Food”, thanks to its range of local specialities, including its famous pork pie and Stilton cheese.

The problem was focused in the toilet area, where the non-slip Ceramic tiles had suffered heavy soil build-up. Since the cleaning contractor was unable to tackle the issue, Tile Doctor was recruited to restore the area using specialist tile cleaning methods and products.

Cleaning non-slip Ceramic Tiles

Judging by the level of soil build-up on the floor I mixed a solution of one part Tile Doctor Pro-Clean (a high alkaline cleaner) with five parts of water. This was then left to dwell on the tiles so the solution could seep into the crevices of the non-slip tile breaking it down and making it easier to clean.

Non-Slip Ceramic Tile During Cleaning Melton Mowbray

I agitated the solution using scrubbing pads to remove the soil which once the dirty cleaning solution was rinsed away and removed using a wet vacuum made a dramatic difference to the overall appearance of the floor.

Removing Grout Smears from Ceramic Tiles

The floor looked much better however now it was clean I could see a film of grout haze residue on the surface of many of the tiles which had been left over from the initial installation. To tackle this problem I applied Tile Doctor Grout Clean-Up which along with grout haze this product can also remove rust stains and other mineral deposits.

I was now happy with the condition of the ceramic tile and grout and after another rinse with water I promptly force dried the floor with a special fan in order to get the toilet ready for use again. You only need to look at the before and after photos to see the difference!

Non-Slip Ceramic Tile After Cleaning Melton Mowbray

 
 
Source: Ceramic Tile and Grout cleaning and service in Leicestershire

Dealing with Urine Smelling Slate floor in Bowling Alley Toilets

Although we do get a lot of residential work we also cover commercial properties such as this local bowling complex in Slough where complaints of a bad odour in the male toilets had been received. The owner of the bowling complex realised the problem was coming from the slate tiled floor and decided to call in their local Tile Doctor to identify and eliminate the odour.

Slate Floor Gents Toilets at Bowling Alley Inspection

Upon closer inspection, it was identified that the unsealed slate floor in the toilets had been contaminated by urine ingress. Urine ingress is a common problem for people who have small animals like cats or dogs as household pets, but it also quite often affects public toilets.

Slate Floor Gents Toilets at Bowling Alley Inspection

Urine ingress occurs because urine, after leaving the body as an acid, becomes a white alkali crystal salt as it dries. Using normal detergents (including bleaches) for cleaning will actually add to both the odour and the problem overall since they are alkaline-based cleaners. At the same time, neglecting to clean can also be damaging, as urine in its initial acidic form will start to eat away at the sealer if not removed quickly.

Cleaning Slate Tiles

Our first action was to use Tile Doctor Remove & Go, a tile and stone friendly stripper, which we applied liberally to the toilet floor. This particular solution is highly effective at removing protective sealers, whilst also drawing out ingrained stains and removing any heavy grease build-up. The solution was allowed to sit for a short period of about ten minutes. It is important not to leave the product to dwell on the surface for too long in case it dries completely. Next, we added a small amount of water to the Remove & Go, before employing a heavy weighted rotary with a nylon brush to carefully scrub the slate and grout lines.

Slate Floor Gents Toilets at Bowling Alley Stripping

After the soils and sealers had been successfully removed, the next task at hand was to neutralise the bad odour caused by urine ingress. This was achieved using a mild mix of the phosphoric acid-based detergent Tile Doctor Grout Clean Up, which was able to neutralise the alkali crystal salts back to a neutral state. The floor was then scrubbed again, before being thoroughly rinsed with plenty of fresh water.

Slate Floor Gents Toilets at Bowling Alley Stripping

Sealing a Slate Floor

As the bowling complex experiences high volumes of customers on a daily basis, it was essential to use a sealer which would provide the floor with durable protection. We advised our client that an impregnating sealer rather than a topical sealer would be the most suitable for use in this type of environment and recommended a combination of Tile Doctor Stone Oil and Ultra-Seal (suitable for use on all natural stone, including slate) be used instead.

Slate Floor Gents Toilets at Bowling Alley Sealing

We left the floor to dry overnight before applying the Stone Oil. Stone oil reconditions the Slate tile and enhances the colours within the stone. The product then needed a further period of time to dry before we applied two coats of Ultra-Seal impregnating sealer to the stone.

Slate Floor Gents Toilets at Bowling Alley Sealing

Why did we use an impregnation sealer instead of a topical sealer?
Impregnation sealers, such as Ultra-Seal and Colour Grow, are absorbed by the pores in the stone, offering both stain and soil resistance, and providing protection from within. In addition, they are usually solvent-based, and provide durable protection even in areas which experience high traffic. By comparison, topical sealers will essentially build up layers on top of the stone in order to offer protection. The downside to using this is that, in high traffic areas, the sealer can be effectively ‘kicked’ or walked off the surface of the stone.

You’ll notice in some of the photos that the grout appears to be a different colour after cleaning. That’s because the grout had been repaired by the bowling complex prior to our work on the floor. This mistake has been realised, however, as they have matched the grout in with the dirty discolouration, rather than the clean so addressing this issue will be another job on their list!

Slate Floor Gents Toilets at Bowling Alley Sealing

In summary I’m happy to report we were able to effectively clean the slate floor and eliminate the bad odour caused by urine ingress in the process; then due to the busy nature of the bowling complex a combination of sealing products were applied to the stone to provide long-lasting protection.

Overall, our client was left with a cleaner and more durable slate floor.
 
 
Source: Professional Tile, Stone and Grout Cleaning service in Berkshire

London Night Club Toilet Tile Cleaning

Our client’s project was to refurbish four toilets in a London Night Club but didn’t want the expense of replacing all the existing ceramic floor and wall tiles; after come across our web site we were invited to visit the club and provide a demonstration after which we were awarded the contract. Our main task on this project was to deep clean the ceramic wall tiles and floors and colour seal grout lines which had over the years had stained to a yellow appearance

Night Club Toilet Cleaning Day One

We started by giving all the tiles a though deep clean with Tile Doctor Pro-Clean which is a strong alkaline cleaner that is able to penetrate into the tile and lift the years of built up soiling on the tile and grout lines. This was followed with a further treatment of on the wall tile grout lines using Tile doctor Grout Clean up and another deep clean with Pro-Clean and pressure cleaned using our powerful truck mounted system which cleans under heat and high pressure and returns all the slurry to our recovery tanks for disposal.

Night Club Toilet Cleaning Day Two and Three

The tiles looked fantastic and like new again with the exception of the grout lines which although being deep cleaned of twenty years of dirt and grease still had a yellow appearance. The solution was to use a Grout Colourant to colour all the grout lines white again, the product we use is brilliant as not only does it give the appearance of newly applied grout is also protects the grout with a waterproof and stain proof barrier that is very easy to clean. Once dried we removed all the excess grout colourant residue from the tile and then polished the tiles to a pleasing high shine.

The client was totally satisfied and impressed with our work which cost a fraction of what it could of cost to replace all the wall tiles. In fact a member of the management team was adamant that we had replaced the tile and grout as he thought it impossible we could of managed this good as new look any other way.
 
 
Source: Contract Floor Cleaning Services in London

Black Honed Slate Tiled Floor in Ambleside Pub Toilet

I guess it was inevitable that I would be asked to clean the floor in a public toilet at some point; fortunately for me this one in a pub in Ambleside Cumbria was in a reasonably pleasant condition. The floor was Black Honed Slate Tiles but the sealer had been badly etched by Uric Acid (aka urine) around the cubicles, and a bad smell was building up from the reaction with various sealers and coatings that had been applied previously which were unsuitable for a stone floor. Ambleside of course is in the centre of the English Lake District which is famous for its walking and so naturally these floors tend to get a lot of muddy boots trampling over them from the thousands of tourists that visit this area every year.

Cleaning the Black Honed Slate Tiles

I manage to strip the products from the floor using Tile Doctor Remove and Go combined 50/50 with Nano-Tech Ultra-Clean followed by the use of a Steam Cleaner which neutralised the remaining odours as well as helping to remove any remaining cleaning products. Finally the floor was rinsed with water all of which was removed using a wet Vaccum and then left to dry before sealing.

Sealing Black Honed Slate Tiles

We have a number of sealing products for Slate tiles, each one providing a different effect; in this case we opted for two coats of Tile Doctor Colour Grow which enhances the colours in the natural stone and provides stain protection combined with a nice matt finish, which was very practical for this situation. However the customer wanted a higher sheen effect so we added two coats of Tile Doctor Seal and Go to the surface as well. It isn’t always possible to do this with sealers as their can be compatibility issues.

Before leaving I left the customer with a bottle of Tile Doctor Neutral Cleaner which is an PH neutral product specially designed for cleaning sealed stone floors.

Source: Slate Tile Cleaning and Sealing in a Pub Toilet

Cleaning and Sealing a Black Honed Slate Tiled floor in an Ambleside Pub WC